Returns & Exchanges

At GIBBON, we stand by the quality of our sports gear and offer a 30-day window for returns or exchanges on all items in original condition. Whether it didn't fit or didn't meet your performance standards, we are committed to getting you the right equipment for your journey.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place your items back in their original packaging with all tags attached to ensure they remain protected during transit.

• 3.
  Ship It Back

  Print the prepaid shipping label provided by our portal, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your gear, we will process your refund or ship out your exchange within 5-7 business days.